CallChex’s Best-in-class Call Scoring Software empowers call centers to automate quality assurance with precision. It transcribes and analyzes every interaction, applying customizable AI-driven scorecards that assess compliance, script adherence, customer sentiment, and performance metrics. With real-time scoring, soft-skill detection, and exception-based flagging, it significantly re... https://callchex.com/blogs/best-call-scoring-software-for-call-centers
Best Call Scoring Software For Call Centers | CallChex — AI-Powered Quality Assurance
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